Job-Lounge Manager
Job Title: Lounge Manager - Washington Dulles
Country: UNITED STATES OF AMERICA
City: Washington
Department: Guest Services
Closing date: 24 January 2014
WHAT WE EXPECT
Our Lounge Manager is the leader in the Premium Lounge and the face of Etihad Airways. As a Lounge Manager, you will lead and motivate your team to ensure that they exceed our guests' expectations whilst they are in your care in the Lounge.
WHAT YOU WILL DO
You will support new product and service innovations and ensure consistency in service delivery whilst working with the service partners at the airport. You will ensure that lounge is well maintained and stocked with all the required amenity, food and beverage items and operates within the defined budget. You will display a high degree of motivation, enthusiasm and commitment in everything you do and be an ambassador for Etihad Airways and the United Arab Emirates.
MINIMUM CRITERIA AND QUALIFICATIONS
To become a Lounge Manager you will need to meet the following criteria and qualifications:
As experienced leader in a guest facing role in a 5 star hotel, hospitality or fine dining establishment.
Fluent in English; verbal, written and comprehension. Fluency in Arabic is an advantage.
No tattoos that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted)
Excellent personal presentation, style and image.
Strong interpersonal and communication skills.
NOTE: Candidates must have the right to live and work in the United States of America. Etihad will not act as a sponsor.
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